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• The benefit of LTG's Support Staff without the commitment to employee salary & overhead.
  
  
• A support specialist who makes scheduled visits to the client site for the purpose of pro-active network maintenance.
  
  
• An inventory of current equipment and a network diagram.
  
  
• Maintenance of an on-site resource manual documenting the network and all work performed.
  
  
• Emergency response when needed.
  
  
• Additional support hours at discounted rates with no trip charges.
  
  
• Quarterly reporting and planning meetings.
  
  
• A sales consultant who has direct access to manufacturers and software developers to assist the client in their buying decisions. This eliminates excessive or unnecessary purchases.
  
  
• An account executive that is knowledgeable of the industry and is fully trained to represent our strategic products.
  

The LTG Network Support Services On-Site Program can include Remote Monitoring of the clients network. This service is a connection via modem or other dedicated connection that enables a support specialist to take control of the clients system and trouble-shoot the problem "real time" without coming on-site. The client must provide necessary equipment; such as a modem or Internet connection as well as needed passwords.

For those companies with unique requirements, Lightning Technology Group will work with you to customize a service plan specific to your needs. These requirements could include Consulting, Systems Development, WAN/LAN, Web Design, Internet Services, Server Hosting, Client Application Development and Macro Design.